Refund Policy

Last updated: July 11, 2026

Digital Courses

All courses offered on Imagination.gold are delivered as digital products and provide immediate access upon purchase.

Please read each course description carefully before completing your purchase. If you have any questions, we encourage you to contact us before purchasing.

Right of Withdrawal

If you purchase a digital course and receive immediate access to its content, you may be asked during checkout to expressly consent to immediate delivery and acknowledge that this may affect your statutory right of withdrawal under applicable consumer protection laws.

Where applicable by law, no refund can be requested simply because you have changed your mind after access to the course has been provided.

Refund Requests

As a general policy, purchases of digital courses are non-refundable.

However, refund requests may be considered in exceptional circumstances, including:

• duplicate payments,
• accidental multiple purchases,
• technical problems that permanently prevent access to the purchased course and cannot reasonably be resolved,
• billing errors made by us.

Refund requests are reviewed individually and submitting a request does not guarantee approval.

Technical Issues

If you experience technical problems accessing your account or course, please contact us before requesting a refund.

Most technical issues can be resolved quickly.

Technical support: support@imagination.gold

Live Sessions

Refunds, cancellations and rescheduling of individual sessions are governed by the booking policy presented during the booking process.

Contact

For questions regarding course purchases or refund requests, please contact: courses@imagination.gold

For technical assistance, please contact: support@imagination.gold

When contacting us, please include:

• your full name,
• the email address used for your purchase,
• your order number,
• a description of the issue.